Introduction
At HolySmokes, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services, including wholesale, retail, and consumer sales. By using our site and services, you agree to the practices outlined in this policy.
1. Information We Collect
We may collect the following types of personal information from our users:
1.1. Information You Provide
Contact Information: Such as name, email address, phone number, and mailing address, which are collected when you place an order, sign up for our newsletter, or contact us directly.
Payment Information: For processing payments, we collect billing details such as credit/debit card information, which are processed through secure third-party services like PayPal.
Business Information: For wholesale vendors, we may collect business details such as company name, business license, or tax identification number for verification.
1.2. Automatically Collected Information
When you visit our website, we may automatically collect certain information such as:
- IP AddressBrowser Type
- Device Information
- Pages Visited and Time Spent on Our Website
This information helps us improve the user experience and website performance.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. Fulfilling OrdersWholesale and Retail Orders:
To process and fulfill your orders, including verifying your eligibility for wholesale pricing and processing payments.
2.2. CommunicationCustomer Service:
To respond to inquiries, provide support, and send updates related to your orders.Marketing and Promotions: With your consent, we may use your contact information to send promotional offers, updates about new products, or newsletters.
2.3. Improving ServicesWebsite Experience: To analyze website performance and customer behavior in order to enhance user experience, customize content, and improve our services.
2.4. Legal and SecurityCompliance: We may use your data to comply with legal obligations or protect the rights, safety, and security of HolySmokes, our customers, and others.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data under the following circumstances:
3.1. Service ProvidersWe share your information with trusted third-party service providers (e.g., PayPal, shipping carriers) to help us process payments and deliver orders. These providers only have access to the data necessary to perform their services and are obligated to protect your information.
3.2. Legal RequirementsWe may disclose your personal information if required by law or if necessary to protect our legal rights or comply with judicial processes, court orders, or legal proceedings.
4. Data Security
We take the security of your personal information seriously and implement the following measures to protect it:
4.1. Encryption
All payment and personal information is encrypted using industry-standard Secure Socket Layer (SSL) technology to ensure secure transmission over the internet.
4.2. Restricted Access
We limit access to your personal information to authorized personnel only and ensure that third-party service providers implement equivalent security measures.Despite these efforts, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Choices and Rights
5.1. Opt-Out of MarketingYou can opt-out of receiving promotional emails from us by following the instructions provided in those emails or by contacting us directly.
5.2. Access, Update, or Delete InformationYou have the right to access, update, or delete your personal information at any time by contacting us at:
Email: holysmokesfoundation@gmail.com
Phone: (775) - 379 - 9936
5.3. CookiesOur website uses cookies to track user behavior and enhance the user experience. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
6. Children’s Privacy
HolySmokes does not knowingly collect personal information from individuals under the age of 13. If we learn that we have collected such information, we will take immediate steps to delete it from our system.
7. International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your data to the United States, where it will be treated according to this Privacy Policy.
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services after any changes are made signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: holysmokesfoundation@gmail.com
Phone: (775) - 379 - 9936
Last Updated: [Insert Date]
